1. Information We Collect
When you use our website or interact with our Aria Virtual AI Consultant, we may collect the following information:
- Personal data you voluntarily provide, such as your name, email address, and any other information you share during your chat with Aria.
- Usage data, including information about how you use our website and virtual AI consultant services, such as the duration of your visit, pages viewed, and chat transcripts.
2. How We Use Your Information
We may use your personal data for the following purposes:
- To provide you with the information, products, or services you have requested.
- To improve the functionality and performance of our website and virtual AI consultant services.
- To provide customer support and respond to inquiries.
- To comply with any legal obligations or requirements.
- To send you marketing communications, if you have opted in to receive them.
3. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer required, we will securely delete or anonymise it.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet can be guaranteed as completely secure.
5. Sharing Your Information
We will not share your personal data with third parties, except when required by law, or when necessary to provide the services you have requested, or to protect our rights and property.
6. Your Rights
Under the GDPR, you have the following rights with respect to your personal data:
- The right to access your data.
- The right to rectify inaccurate or incomplete data.
- The right to request the erasure of your data.
- The right to restrict processing.
- The right to data portability.
- The right to object to processing.
To exercise any of these rights, please contact us using the details provided below.
8. Contact Us
- Email: email@example.com
- Address: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Last updated: 15 November 2023