Knowledge Vault

The Knowledge Vault is MindFront’s memory of your organization — a notebook of how the business actually runs, written one sentence at a time and growing as MindFront works.

It is not a system of record for operational data: CRM records live in your CRM, emails in your inbox, project state in your project tool. The vault holds the norms — policies, preferences, the way things are done, the mistakes not to repeat — that aren’t captured anywhere else.

What Gets Stored

Each entry is a single English sentence of organizational norm, policy, or tacit knowledge — written as a direct quote with attribution where possible, never an LLM paraphrase. Examples:

“We only sell B2B — decline B2C leads.”

“Jones (CEO): sign customer emails ‘Good day and thank you for your business.’”

“Invoices over $5,000 need human approval before payment.”

Each entry carries a validity window (so you can answer “what was our policy on date X” even after a rule changes), a confidence value, and a record of where it came from — who said it, when, and in what conversation or task.

How MindFront Uses the Vault

When MindFront takes on a task, the entries relevant to that task surface automatically as context. Two passes run on every search: the relevant memories (what bears on this situation) and the pitfalls (warning-shaped memories — what to avoid here, mistakes the organization has already made). MindFront can also search the vault directly when working on a question:

• Search for what the organization knows (“What do we know about Project X?”)
• Record a new memory (“Remember that our payment terms are net-30”)
• Show, edit, or end-date existing memories as policies change

Memories accumulate from several sources: things people tell MindFront directly, observations MindFront makes from conversations and task outcomes, and curation passes where MindFront reflects over accumulated context.

Access Boundaries

Each memory is tagged with team-based access inherited from wherever it was learned. A memory written from a Finance-team conversation only surfaces inside Finance-team work; one written from a personal chat stays with that user.

Sensitive content stays scoped: memories about pay, compensation, HR matters, customer-specific commercial terms, legal posture, or security incidents are never written org-wide. They remain in the scope they were raised in.

Where It Lives

The vault is stored on your MindFront server, encrypted at rest. It is built in-house and is not shared with MindFront or any other party.